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Terms And Conditions

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About Us


Clarkson Research Services Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.


Our Contact details:
Clarkson Research Services Limited
Research and Publication Division
H. Clarkson & Co. Ltd.
Commodity Quay
St Katharine Docks
London
E1W 1BF
United Kingdom

Phone: +44 (0)20 7334 3134
Fax: +44 (0)20 7522 0330
Email: sales.crs@clarksons.com
VAT number: GB 245 9035 56

Clarkson Research Services Limited provide a statistical and research service to Clarksons Platou, its clients and the shipping world in general. Its large research team compiles and interprets data on the world's cargo and offshore fleets of over 150,000 vessels on a daily basis, including technical features, freight rates, ship prices and cargo/economic statistics. Research into commercially important aspects of key sectors of shipping is carried out by staff appropriately qualified to assist in the industry's decision-making process. As well as providing Clarksons Platou's brokers with an extensive and up to the minute flow of data to support their negotiations, Clarkson Research Services Limited supplies quality market intelligence to shipping, banking and investment interests all over the world.


Delivery Schedule


Dependent on availability, orders will be dispatched during the next working day. Data Orders are dispatched by email to the delivery email address.


Viewing Cart/Duplicate Orders.

To view what you have currently ordered, simply click on the "View Cart" button on the left-hand side of your screen. This screen will show you what you have ordered as well as giving you the option to edit or remove products from your cart. For Example, if you have accidentally order the same product twice, it is quick and easy to rectify your mistake.


Tax Charges


VAT applicable to all UK clients plus EU Countries that do not supply their TVA/BTW/MOMS/MWST/IVA/FPA number. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.


Credit Card Security


We know of no documented cases of credit card fraud using our shopping system over the Internet.

Our shop uses a bank approved security system which encrypts your credit card details. Your details will not be decrypted until the order is downloaded on our system.


Reaching Us


If you need to contact us, please email us, alternatively, you can call on 020 7334 3134 (International +44 (0)20 7334 3134) or fax us on 020 7522 0330 (International +44 (0)20 7522 0330) or write to us at Clarkson Research Services Limited, Research and Publications Division, H. Clarkson & Co. Ltd., Commodity Quay, St Katharine Docks, London E1W 1BF, United Kingdom.


Returns Policy


Your rights to return goods are protected under the EU Distance Selling Directive which can be found at https://www.gov.uk/online-and-distance-selling-for-businesses/distance-selling



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